To view how to file a claim, please select the type of claim you would like to submit below.

File a Claim

Health Insurance Claims

If your service provider submits the claim on your behalf, there is no need for you to provide a copy of the claim directly to Colonial. However, in the event that you need to file a claim, you may choose one of the following options:

Email

Scan your receipts and completed claim form (with diagnosis codes), noting your name and certificate number, or copy of your Medical ID card and email them to Colonial Medical.

Walk-in

Bring in your receipts and completed claim form (with diagnosis codes) and your Medical ID card to our local office located at  Suite 3D-A, Courtyard Plaza, Leeward Highway, Providenciales. We will submit the claim on your behalf.

Mail-in

Send a copy of your receipts and completed claim form  (with diagnosis codes) noting your name and certificate number, or copy of your Medical ID card, to Colonial Insurance Brokers Limited, Courtyard Plaza Suite 3D-A, Leeward Highway, Providenciales, Turks & Caicos Islands. Please be sure to include a contact number in case we have any questions.

Fax

Fax us your receipts and completed claim form (with diagnosis codes) noting your name and certificate number, or copy of your Medical ID card, to 941-3197.

Don't forget, you can view your claims history on the Medical Web Portal. If you haven't signed up yet, please contact us.

Business Insurance Claims

Please contact our local office at 941-3195 or 649-331-3195, or visit Suite 3D-A, Courtyard Plaza, Leeward Highway, Providenciales.

Home & Motor Insurance Claims

Please contact our local office at 941-3195 or 649-331-3195, or visit Suite 3D-A, Courtyard Plaza, Leeward Highway, Providenciales.